June 28, 2015 Leave a comment
These 12 truths appear in no particular order.Their apparent simplicity belies their underlying complexity.
1. Monetary incentives really can promote bad behaviors. This truth often appears along side of its “smart people do stupid things” corollary.
2. Selling on price really is easier. That’s why so many people do it.
3. Analysis really can lead to paralysis. At a certain point, it’s time to move forward.
4. Self-interest really does rule the roost. People are rarely willing to truly take one for the team, especially when they know it’s really going to sting.
5. Relationships really are important. They are arguably the best way to build something that lasts in an organization.
6. Team building really does not effectively simulate real life to any great extent. The co-worker who catches your fall during the “trust exercise” may just be one most likely to throw you under a bus.
7. Following the money really does work. This time-honored analysis technique is one you can always count on to more fully explain human behavior.
8. Innovation, invention, and originality really are hard work. That’s why people often find it easier to copy rather to create.
9. There are really only two kinds of people in a privately-owned company. Those who own it, and those who don’t.
10. Customer service really is important. Remove it or compromise it if you want to see how quickly bad things can happen to your business.
11. Occupational stereotypes really can and do ring true. Sales people are often outgoing, accountants-boring, engineers-introverted, scientists-meticulously methodical, IT folks-geeky, and so on….
12. There really is not enough credit to go around. That’s why people feel they have to steal it from others.